QyTavia Evans
Fayetteville,NC
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Fayetteville, North Carolina
08.2024 - Current
- Stocked shelves with merchandise when needed.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned items and checked pricing on cash register for accuracy.
- Counted and balanced cashier drawers.
Cashier
Staples
Fayetteville, NC
07.2023 - 06.2024
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Manager's Assistant
Footlocker, Footlocker
Fayetteville, NC
10.2022 - 05.2024
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Drove customer feedback to deliver information to management for corrective action.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
Certificate of Technical Studies - Emergency Medical Tech
Fayetteville Technical Community College
Fayetteville, NC06-2023
High School Diploma -
Hoke County High School
Raeford, NC06-2019
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Customer service excellence
- Records maintenance
- Merchandise restocking
- Order packaging
- Data entry
- Inventory control
Certification
- Certification of completion for EMT
- Certification of CPR
Affiliations
- Enjoys experiencing new things
- Helping others in need
- Goes above and beyond for other
Timeline
Cashier
Walmart
08.2024 - Current
Cashier
Staples
07.2023 - 06.2024
Manager's Assistant
Footlocker, Footlocker
10.2022 - 05.2024
Certificate of Technical Studies - Emergency Medical Tech
Fayetteville Technical Community College
High School Diploma -
Hoke County High School
Similar Profiles
Kelneisha WomackKelneisha Womack
Department Manager at WalmartDepartment Manager at Walmart
Natalia GuerraNatalia Guerra
Overnight Stocker at WalmartOvernight Stocker at Walmart
Abraheem MianAbraheem Mian
Seasonal Team Lead at WalmartSeasonal Team Lead at Walmart
Khylah DawsonKhylah Dawson
Personal Shopper at WalmartPersonal Shopper at Walmart
Carlee RobinsonCarlee Robinson
Veterans Service Representative at Department of Veterans AffairsVeterans Service Representative at Department of Veterans Affairs