I’m a dedicated and results-driven professional with a strong background in Client Relations. A passion for continuous learning and adaptability has allowed myself to excel in challenging roles, where I’ve consistently demonstrated the ability to problem-solve and deliver tangible results. Thriving in collaborative environments and am committed to achieving both personal and team goals. With a drive for innovation and a track record of success, I'm eager to bring the skills and expertise to this organization, where I’m confident it can make a meaningful impact and contribute to the continued growth and success.
Hi, I’m
Rabekah Hawkins
Round Rock,TX
Summary
Overview
5
years of professional experience
1
Certification
Work History
Greystar
Assistant Community Manager
11.2023 - Current
Job overview
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Organized and executed the takeover of an old property which increased occupancy from 85% to 99%
Wallflower Management
Professional Model
09.2020 - 12.2023
Job overview
- Constructed 20+ brand deals per month, managing entire process from initial outreach to analyzing campaign and post performance
- Managed scheduling commitments efficiently maintaining punctuality at all times ensuring no missed opportunities or conflicts.
- Trained new models on industry standards, techniques, and etiquette to ensure professionalism during assignments.
- Increased product visibility by appearing in numerous print advertisements for major publications.
- Utilized social media platforms strategically promoting personal brand enlarging audience reach.
NE Property Management
Assistant Property Management Specialist
01.2020 - 03.2021
Job overview
- Successfully reduced vacancy rates by 30% through effective tenant relations and lease renewal strategies
- Implemented a cost-saving maintenance scheduling system, resulting in a 15% reduction in operational expenses
- Played a key role in a property acquisition project, assisting with due diligence, tenant onboarding, and achieving a seamless transition, resulting in a 98% tenant retention rate.
- Streamlined the rent collection process by implementing an online payment system, leading to a 15% increase in on-time rent payments.
- Collaborated with marketing teams to create effective property listings and promotional materials, resulting in a 30% increase in property inquires
NE Property Management
Senior Leasing Consultant
09.2019 - 01.2020
Job overview
- Achieved a record-high leasing rate of 98% for the property, surpassing annual occupancy targets
- Led a team of leasing consultants, providing mentorship and training that resulted in a 15% increase in leasing efficiency and performance
- Developed and implemented a comprehensive prospect follow-up system, leading to a 25% increase in signed leases from prospective tenants
Education
Killeen High SchoolKilleen, Texas
Diploma
06.2016
University Overview
Skills
- Copywriting
- Contract Negotiation
- Community Engagement
- Social Media Analytics
- Content Creation
- Asset Management
- Property Management
- Records and database administration
- Website Management
- Expertise in Yardi, Onesite, Ops-Technology, ILM Lead Management
Accomplishments
Accomplishments
- Maintained occupancy rate at 100% for 12 months.
- Demonstrated skill and career growth by being promoted 2 times in 1 years.
- Achieved over 100 leases in a 5 month span with accuracy and efficiency.
Certification
- Licensed Real Estate Agent - January 2021
Timeline
Assistant Community Manager
Greystar
11.2023 - Current
Professional Model
Wallflower Management
09.2020 - 12.2023
Assistant Property Management Specialist
NE Property Management
01.2020 - 03.2021
Senior Leasing Consultant
NE Property Management
09.2019 - 01.2020
Killeen High School
Diploma