Rabija Muhamedovic
Hamtramck
Summary
Seasoned Retail Store Manager with 10 years of experience in driving operational excellence and customer satisfaction. Expert in team leadership, inventory management, and developing marketing strategies. Seeking to leverage extensive background in retail management to enhance store performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RX Store Manager
CVS Pharmacy
07.2023 - Current
- Directs operational and communication protocols to enhance workflow efficiency and align with human resource policies.
- Implements strategic initiatives to elevate customer satisfaction and drive revenue growth.
Manager
Walmart
02.2018 - 06.2023
- Managed inventory accuracy and controlled stock levels to optimize store operations.
- Enhanced customer satisfaction by ensuring the delivery of high-quality service and swift issue resolution.
- Supervised team performance, providing guidance and leadership to maintain service standards.
Store Manager
Family Dollar
01.2014 - 01.2019
- Managed daily operations by delegating responsibilities to team members, ensuring efficiency and adherence to company protocols.
- Executed recruitment processes, successfully staffed the store with qualified individuals to meet business needs.
- Formulated and implemented marketing initiatives to enhance brand visibility while upholding exceptional customer service standards.
Education
Associate of Science - Accounting and Business Management
Alison
04.2021
Associate Degree - Business Management
Alison
Skills
- Employee Supervision and Motivation
- Store Opening and Closing Procedures
- Store Operations Oversight
- Outstanding Communication Skills
- Root Cause Analysis
- Operational Budgeting
- Reliable
- Shift Checklists
- Staff Training and Development
- MS Office Proficient
- Project Management
- Team-Oriented
- Program Implementation
- Retail Inventory Management
- Sales Professional
- Risk Management
- Accurate Cash Handling
- Cross-Functional Team Management
- Compensation/Benefits Administration
- Employee Development
- Profit and Loss Accountability
- Customer Retention
- Budget Administration
Accomplishments
- Increased sales by 35 % by coaching department managers on new merchandising standards.
- Exceeded monthly store sales goals 15 months in a row.
Certification
- PA
- CNA
- MA
- PMP - Project Management Professional
Languages
Arabic
Native or Bilingual
Spanish
Native or Bilingual
Timeline
RX Store Manager
CVS Pharmacy
07.2023 - Current
Manager
Walmart
02.2018 - 06.2023
Store Manager
Family Dollar
01.2014 - 01.2019
Associate Degree - Business Management
Alison
Associate of Science - Accounting and Business Management
Alison
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