Racale Ballard
Cincinnati
Summary
Dynamic professional with a clean driving record and extensive experience in customer service at Door Dash. Skilled in GPS navigation and time management, consistently achieving on-time deliveries. Proven ability to enhance customer satisfaction through effective communication and a commitment to safety protocols. Strong clinical judgment developed as a Registered Nurse, ensuring high-quality patient care.
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Driver
Door Dash
12.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Contact customers to confirm details, such as delivery instructions or any potential delays.
- Providing a positive experience through professionalism and courtesy is essential as dashers directly interact with customers.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Registered Nurse
Hyde Park Care Center
01.2021 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Driver
Lyft And Uber
10.2020 - 02.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Shopper/Delivery Driver
Instacart
03.2022 - 01.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Verified each item matched order sheet's description.
Licensed Practical Nurse
Garden Park Nursing And Rehab
10.2013 - 01.2020
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Education
Associate of Science - Nursing
Hondros College of Nursing
Westerville, OH03-2018
Dipolma - Practical Nursing
Fortis College of Nursing
Cincinnati, OH03-2013
High School Diploma -
Woodward Career Tech High School
Cincinnati, OH05-2008
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Flexible schedule
- Navigation Skills
- Loading and unloading
- Safety protocols
- Safety management
- Transportation
- Medication and IV administration
- Teamwork
- Customer Service
- Critical Thinking Skills
- Strong clinical judgment
- Lab result interpretation
Certification
ACLS Certification
BLS Certification
ONS Certification
Medical Courier Training
BBP Certification
HIPPA Certification
Timeline
Driver
Door Dash
12.2023 - Current
Shopper/Delivery Driver
Instacart
03.2022 - 01.2024
Registered Nurse
Hyde Park Care Center
01.2021 - Current
Driver
Lyft And Uber
10.2020 - 02.2024
Licensed Practical Nurse
Garden Park Nursing And Rehab
10.2013 - 01.2020
ACLS Certification
BLS Certification
ONS Certification
Medical Courier Training
BBP Certification
HIPPA Certification
Associate of Science - Nursing
Hondros College of Nursing
Dipolma - Practical Nursing
Fortis College of Nursing
High School Diploma -
Woodward Career Tech High School
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