Rachael Babyak
Grove City
Summary
Detail-oriented individual with strong customer service skills. Proven ability to manage daily operations efficiently and enhance client satisfaction through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Secretary
GEC School
08.2025 - Current
- Managed daily office operations, ensuring efficient communication and workflow.
- Maintained accurate filing systems for student records and administrative documents.
- Assisted in preparing reports and correspondence for school management.
- Responded to inquiries from parents, students, and staff with professionalism.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Crew Member
Canes Chicken Fingers
05.2024 - 03.2025
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted with food preparation and assembly of orders, demonstrating efficiency and attention to detail.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new crew members on operational procedures and customer interaction techniques for consistency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Tammy’s Pizza
06.2023 - 03.2025
- Operated kitchen equipment and maintained cleanliness to adhere to health and safety standards.
- Managed inventory levels by restocking supplies and minimizing waste during shifts.
- Adapted quickly to changing priorities and tasks, maintaining focus in high-pressure situations.
- Contributed to team goals by supporting promotional events and special menu launches effectively.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Nursing
Columbus State Community College
Columbus, Ohio, OH06-2029
Skills
- Customer service
- Verbal and written communication
- Organization
- Creative problem solving
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Professional Working
Spanish
Elementary
Timeline
Secretary
GEC School
08.2025 - Current
Crew Member
Canes Chicken Fingers
05.2024 - 03.2025
Crew Member
Tammy’s Pizza
06.2023 - 03.2025
Nursing
Columbus State Community College