Rachael Broniatowski
Paterson
Summary
Dynamic Transactional Service Coordinator at Outfront Media Inc. with a proven track record in client advocacy and problem-solving. Enhanced service delivery efficiency through streamlined processes and accurate recordkeeping, resulting in improved client satisfaction. Proficient in MS Office, adept at multitasking, and committed to ongoing client support.
A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.
Overview
17
17
years of professional experience
Work History
Transactional Service Coordinator
Outfront Media Inc.
01.2008 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Streamlined service coordination processes for improved team productivity and response times.
- Analyzed service data to identify trends and areas for improvement, contributing to strategic planning.
Education
Associate of Arts -
Berkeley Business School
Woodland Park, NJ05-1999
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Proficiency in office programs
- Ongoing client support
- MS office expertise
- Active listening
- Problem-solving
- Multitasking Abilities
- Project management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Transactional Service Coordinator
Outfront Media Inc.
01.2008 - Current
Associate of Arts -
Berkeley Business School
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