Rachael Carmichael
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Support Specialist II
Maxim Staffing Solutions
10.2021 - Current
- Managed databases
- Researched and identified solutions to technical problems
- Trained and mentored new team members
- Conducted onboarding
- Awarded employee of the month in Nov. 2022 and nominated again in June 2023
English as a Second Language Teacher
Pingu's English Language School
09.2019 - 06.2020
- Developed engaging lesson plans and classroom activities
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Designed seasonal programs emphasizing vocabulary, pronunciation, and reading comprehension.
- Tested students of various proficiency levels through computer based exams
Clerical Temp
That's Good HR: AAA/Novartis
07.2019 - 08.2019
- Data entry management, file organization, and document preparation
- Demonstrated strong attention to detail while updating databases and spreadsheets
- Adapted to new software and large volumes of information
Clerical Temp
That's Good HR: KAR/Adesa Auction Services
06.2019 - 07.2019
- Drafted common document templates to reduce time spent creating documents from scratch.
- Worked alongside paralegals to create a new filing system for their legal records
- Organized hundreds of indices and transmittal sheets specific to individual auctions and customers
- Thoroughly labeled and packed city specific boxes for the company's location change.
Education
Bachelor of Arts - English Studies
Ball State University
Muncie, IN05.2019
No Degree - General Studies
Ivy Tech Community
College12.2016
Skills
- Microsoft Office
- Organizational Development
- Problem Solving
- Training and Mentoring
- Team Collaboration
- Policy and Procedure Development
- Personnel File Management
- Background Checks
- Policy Management
- Information Protection
Certification
- Basic Life Support - Completed July 7th, 2023 - expires on July 31st, 2025
Timeline
Field Support Specialist II
Maxim Staffing Solutions
10.2021 - Current
English as a Second Language Teacher
Pingu's English Language School
09.2019 - 06.2020
Clerical Temp
That's Good HR: AAA/Novartis
07.2019 - 08.2019
Clerical Temp
That's Good HR: KAR/Adesa Auction Services
06.2019 - 07.2019
Bachelor of Arts - English Studies
Ball State University
No Degree - General Studies
Ivy Tech Community
- Basic Life Support - Completed July 7th, 2023 - expires on July 31st, 2025
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