Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
4
4
years of professional experience
Work History
Case Manager
Medical Management And Rehabilitation Services
03.2023 - Current
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Case Manager
Beatrice Loving Heart
09.2022 - 03.2023
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assistant Teacher
Guidepost Montessori
02.2021 - 12.2021
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Community Living Manager
Target Community & Educational Services
01.2020 - 02.2021
Improved resident satisfaction by implementing person-centered care plans and promoting community engagement.
Managed staff schedules to ensure consistent coverage and quality support for residents in a community living setting.
Coordinated with healthcare providers to implement individualized health plans, ensuring optimal wellness for residents.
Streamlined documentation processes, increasing efficiency in record-keeping and reporting requirements.
Organized social activities within the community to promote resident interaction and enrich their quality of life.
Served as an advocate for individuals with disabilities within the larger community, promoting inclusion and accessibility initiatives.
Assessed resident needs regularly by conducting thorough evaluations in collaboration with interdisciplinary teams.
Education
Bachelor of Science - Human Services
Stevenson University
Stevenson, MD
05.2020
Skills
Client Advocacy
Needs Assessment
Care Coordination
Case Management
Documentation And Reporting
Interdisciplinary Collaboration
Email and Telephone Etiquette
Problem-Solving
Community Resources
Time management abilities
Timeline
Case Manager
Medical Management And Rehabilitation Services
03.2023 - Current
Case Manager
Beatrice Loving Heart
09.2022 - 03.2023
Assistant Teacher
Guidepost Montessori
02.2021 - 12.2021
Community Living Manager
Target Community & Educational Services
01.2020 - 02.2021
Bachelor of Science - Human Services
Stevenson University
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