Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Flores

Menifee,CA

Summary

Dynamic leader with proven expertise in staff leadership and food safety from roles at Falkner Winery and ThirsTea - Boba. Excelled in guest engagement and maintaining a positive, professional demeanor in fast-paced settings. Demonstrated strong work ethic by effectively training teams and enhancing service quality, embodying a calm demeanor under pressure.

Overview

3
3
years of professional experience

Work History

Banquet Captain/Server Shift Leader

Falkner Winery
08.2023 - Current
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Liaised with venue management to monitor logistics and timelines.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Provided courteous, friendly service while multitasking in fast-paced environment.

Barista Shift Lead

ThirsTea - Boba
03.2023 - 08.2023
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.

Team Member

Bruegger's Bagels
08.2021 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Susan H. Nelson
Temecula, CA
03.2022

Skills

  • Staff Leadership
  • Food safety and sanitation
  • Guest Engagement
  • Strong Work Ethic
  • Positive and professional
  • Calm Demeanor

Timeline

Banquet Captain/Server Shift Leader

Falkner Winery
08.2023 - Current

Barista Shift Lead

ThirsTea - Boba
03.2023 - 08.2023

Team Member

Bruegger's Bagels
08.2021 - 11.2021

High School Diploma -

Susan H. Nelson

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Rachael Flores