Rachael Gabb
Whitby,ON
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Pur & Simple
Whitby, ON
09.2024 - Current
- Provide exceptional customer service to guests, always exceeding expectations regarding speed and accuracy of orders.
- Build relationships with regular customers and create new regular guests.
- Manage competing priorities and work efficiently in a fast paced environment.
- Maintain a clean and organized work environment.
Server/ Bartender
Smash Kitchen & Bar
Whitby, ON
09.2024 - 12.2025
- Assist guests in selecting food and beverage items by offering recommendations based on extensive knowledge of food and beverage menu items.
- Fostered positive working relationships with team members, promoting teamwork and collaboration to achieve shared objectives.
- Provide consistent and attentive customer service, ensuring high customer satisfaction and repeat business.
Server
Local
Edmonton, AB
06.2022 - 05.2024
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Resolved guest complaints promptly, enhancing customer satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Digital Media Marketing Certificate -
George Brown College
Toronto08-2018
Honours Bachelor of Arts -
University of Toronto
Toronto08-2017
Skills
- Dedicated work ethic
- Strong organizational skills
- Excellent communication skills
- Collaborative team player
- Time management
- Smart Serve certified #240822514618 (August 2029 expiry)
Timeline
Server
Pur & Simple
09.2024 - Current
Server/ Bartender
Smash Kitchen & Bar
09.2024 - 12.2025
Server
Local
06.2022 - 05.2024
Digital Media Marketing Certificate -
George Brown College
Honours Bachelor of Arts -
University of Toronto