Rachael Herman

Built brand recognition and brought Home category to life through strong Home execution, powerful story telling, creative and innovative techniques. Built successful trade program. Ensured that clients experiences exceeded their expectations by providing superior customer service. Recruited, hired and developed high performing team through leadership and coaching. Drove sales, exceeded monthly goals. Led and supported in all aspects of the business.

Provided superior customer service to celebrity, high-end retail and trade clientele which resulted in consistently surpassing increasing monthly sales goals.

Handled confidential and sensitive information with discretion and tact. Hired, trained and managed 2 assistants with great success.

Designed and staged showrooms to proficiently showcase the IKEA brand of products with the intention of attracting customers and driving sales.

Successfully executed interior design projects to drive sales and surpass sales goals. Managed a team of junior designers and interns. Provided superior customer service to all clients, trade members and walk-in customers.

Handled all aspects of design showroom while creating and developing key relationships with trade members, clients, and walk-in customers. Delivered excellent customer service and designed beautiful, functional, spaces. Recruited, hired, and managed team of interns providing essential feedback which resulted in their success.

Designed, project managed and executed Kitchen and Bathroom renovations and Interior Design projects from beginning to installation. Successfully met client's timelines and budgets.