Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Carlos Garcia

Lake Jackson,United States

Summary

Experienced professional seeking a role in a dynamic work setting that values strong communication skills in Spanish and English, as well as a talent for problem-solving and multitasking. Eager to leverage exceptional customer service abilities to create win-win situations for both the company and myself.

Overview

16
16
years of professional experience

Work History

Imternet Sales Manager

Ryan Ford
05.2016 - 05.2025
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.
  • Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
  • Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
  • Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
  • Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.

Internet Sales Consultant

Spring Branch Honda
11.2013 - 11.2016
  • Established long-term relationships with clients, resulting in repeat business and increased referral rates.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Internet Sales Manager

Gillman Honda
02.2010 - 10.2013
  • Kept detailed records of sales and contracts.
  • Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
  • Trained sales staff on company procedures and salesmanship.
  • Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
  • Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.

Floor Sales

Honda of Lake Jackson
01.2009 - 02.2010
  • Sales
  • Customer Service
  • Cold Calls
  • Generating Leads
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

Education

Associate of Arts - undefined

Brazosport College
Clute, Texas
01.2004

High School Diploma - undefined

Brazoswood High School
Clute, Texas
01.1999

Skills

  • Bilingual
  • Advanced Computer
  • Successful Cold Call Percentage
  • New Business Development
  • Superior Client Relations
  • Management Experience
  • Successful Sales Strategies
  • Lead Generation
  • Quota Numbers
  • Competitive
  • Superior Communicator
  • Sales Management
  • Business Strategy
  • Analytical
  • Interpersonal
  • Organizational

Accomplishments

  • Promoted from floor sales to Sales Manager at Gillman Honda Fort Bend
  • Extensive experience handling a variety of different clientele through various levels of communication
  • Recognized for excellent customer service at Gillman Honda Fort Bend

Languages

Spanish
Native or Bilingual

Timeline

Imternet Sales Manager

Ryan Ford
05.2016 - 05.2025

Internet Sales Consultant

Spring Branch Honda
11.2013 - 11.2016

Internet Sales Manager

Gillman Honda
02.2010 - 10.2013

Floor Sales

Honda of Lake Jackson
01.2009 - 02.2010

Associate of Arts - undefined

Brazosport College

High School Diploma - undefined

Brazoswood High School

Similar Profiles

CREATE PROFILE