Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Hofmiller

Wilmington,NC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Spillway Birdge & Co.
06.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated knowledge of various beverages, including cocktails, wines, and beers, guiding customers in their selections.

Sales Associate

Michaels Craft Store
10.2020 - 02.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Server

Shell's Bar-B-Q
08.2019 - 08.2020
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Bachelor of Science - Public Health

University of North Carolina At Wilmington
Wilmington, NC
05.2026

High School Diploma -

Discovery High School
Newton, NC
05.2022

Skills

  • Food Delivery
  • Guest Engagement
  • Food Running
  • Safe Food Handling
  • Customer Service
  • Payment Processing
  • ID Verification
  • POS Systems

Timeline

Server

Spillway Birdge & Co.
06.2023 - 08.2023

Sales Associate

Michaels Craft Store
10.2020 - 02.2022

Server

Shell's Bar-B-Q
08.2019 - 08.2020

Bachelor of Science - Public Health

University of North Carolina At Wilmington

High School Diploma -

Discovery High School

Similar Profiles

CREATE PROFILE
Rachael Hofmiller