Organized and detail-oriented professional with extensive experience in retail and customer service. Skilled in problem-solving and multitasking to handle customer inquiries, process payments, and balance cash drawers. Committed to providing excellent customer service, managing inventory, and increasing sales. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Head cashier/ key holder/ customer service
Lowes
01.2021 - 01.2024
Head Cashier key holder trained new cashiers handled cash over ride capability work at customer service desk processing returns as well as made sales over the phone
Head Cashier/Customer service
Sports Authority
03.2014 - 07.2016
Trained new cashiers by demonstrating procedures for exchanging money, checking guests out and interacting with customers
Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently
Delivered quick, professional, and friendly check-out experience to customers.
Waitress
Micheletti's
01.2013 - 09.2013
Answered the phone
Education
High School Diploma -
Palm Bay High school
Palm Bay, Florida
05.2013
Certification in Civil Justice - Law Enforcement -
Dutches Community College
12.2012
Skills
Price Verification
Customer Service Management
Equipment Troubleshooting
Supply Restocking
Transaction Management
Payment Processing
Task Delegation
Cycle Counts
Store Opening and Closing
Online Order Picking
Employee Training
Continuous Improvement
Decision Making
Effective Communication
Professionalism
Problem Solving
Cooperative Attitude
Timeline
Head cashier/ key holder/ customer service
Lowes
01.2021 - 01.2024
Head Cashier/Customer service
Sports Authority
03.2014 - 07.2016
Waitress
Micheletti's
01.2013 - 09.2013
High School Diploma -
Palm Bay High school
Certification in Civil Justice - Law Enforcement -