Rachael KAWESCH
Margate
Summary
Dynamic food service professional with a proven track record in managing the complete customer experience, from initial greeting and ordering to order preparation and payment processing. Highly efficient and self-motivated, equipped with strong multitasking and organizational skills to thrive in high-volume environments. Certified in food handling, safety, and alcohol service, ensuring compliance with industry standards while delivering exceptional customer satisfaction. Committed to fostering a welcoming atmosphere that enhances guest experiences and drives repeat business.
Overview
3
3
years of professional experience
Work History
Bartender
Cucina Moderna
01.2026 - 03.2026
- Skillfully mixed and served an array of cocktails and beverages, ensuring timely and high-quality service.
- Monitored and maintained cleanliness of bar area while adhering to health compliance standards.
- Provided expert recommendations on menu items to improve customer enjoyment and engagement.
- Curated a selection of signature cocktails that highlighted creativity and deep understanding of mixology techniques.
- Facilitated exceptional customer experiences during peak event nights and weekends to enhance satisfaction.
Server
Miller's Ale House
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender/Server
Coopers Hawk
05.2023 - 11.2024
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed strict recipes and drink measurements to minimize product used.
Server
Scolapasta
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Recommend wine pairings with dishes along with desserts to provide an exceptional experience for diners.
Education
Diploma -
Monarch High
Coconut Creek, FLSkills
- Expertise in high-traffic restaurant operations
- Culinary pairing knowledge
- Server Training
- Wine and Liquor Service
- Consistent work performance
- Exceptional customer service
- Service prioritization
- Multitasking and organization
Timeline
Bartender
Cucina Moderna
01.2026 - 03.2026
Server
Miller's Ale House
11.2024 - Current
Bartender/Server
Coopers Hawk
05.2023 - 11.2024
Server
Scolapasta
Diploma -
Monarch High