Rachael Le
McKinney,TX
Summary
Highly motivated and detailed-oriented college graduate pursuing an entry-level position. Driven to expand professional experience through hands-on training. Eager to learn new processes, programs and procedures to maximize contributions to user, team and business success. US Citizen and clearance-capable.
Overview
7
7
years of professional experience
Work History
Lead Hostess
Steve Fields Steakhouse
09.2017 - Current
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
Volunteer
Crossroads Community Services Dallas
01.2023 - 05.2023
- Collaborated with a small team to launch an online store, creating an additional revenue stream.
- Conducted thorough research on online vendors to ensure optimal e-commerce functionality.
- Developed a product line featuring T-shirts, water bottles, ballcaps, and reusable tote bags.
- Seamlessly integrated online store into the organization’s main website.
Education
Bachelor of Science - Information Technology and Systems
The University of Texas At Dallas
Richardson, TX05.2024
Collin College
Frisco, TXcertifications
think-cell Certified Processional
think-cell Software
- Demonstrated core think-cell knowledge and proficiency in creating compelling presentation charts and layouts.
Academic Projects
ITS Capstone - AI
- Collaborated with a Fortune 500 company to develop a framework that analyzes and determines brand sentiment and discrepancies within generative AI models such as GPT-3.5.
- Analyzed brand sensitivity across demographics, providing insights to improve marketing strategies and align with diverse consumer needs.
Tableau - Dashboard
- Designed interactive dashboards to showcase overall profit per product category and subcategory, segmented by order year.
- Performed comprehensive analyses to assess customer profitability.
- Created a geographic visualization to illustrate profit distribution across different countries.
SQL - Data Queries
- Created complex queries to aggregate student performance data by course, major, and semester.
- Generated insightful reports academic performance, identifying trends and areas for improvement.
- Developed SQL scripts to perform data cleaning, normalization, and transformation.
Salesforce - Trailhead
- Completed training modules and hands-on projects on Salesforce Trailhead.
- Developed practical skills in managing Salesforce environments, automating processes, and creating custom applications.
Timeline
Volunteer
Crossroads Community Services Dallas
01.2023 - 05.2023
Lead Hostess
Steve Fields Steakhouse
09.2017 - Current
Bachelor of Science - Information Technology and Systems
The University of Texas At Dallas
Collin College
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