Rachael Mazzella
Summerville,SC
Summary
Medical billing and coding specialist with 9 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Organized Medical Records Clerk with the ability to readily adapt to changing environments and demands. Patient-oriented, with strong attention to detail, professional telephone etiquette and organization skills.
Overview
21
21
years of professional experience
Work History
Billing Specialist
Tidewater Neurology
Mt Pleasant, SC
05.2011 - Current
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Professionally and courteously verified appointment times with patients.
- Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Maintained updated knowledge of coding requirements
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Maintained strict patient and physician confidentiality.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Accurately posted and sent out all medical claims.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Submitted electronic/paper claims documentation for timely filing.
- Precisely evaluated and verified benefits and eligibility.
- Posted and adjusted payments from insurance companies.
- Identified and resolved patient billing and payment issues.
- Evaluated patients’ financial status and established appropriate payment plans.
Billing Specialist
Radiologic Associates
Middletown, NY
02.2005 - 07.2010
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Researched and resolved accounts payable discrepancies.
- Reconciled vendor statements and handled payment complaints or discrepancies.
Education
High School Diploma - undefined
MiddletownHigh School
Middletown, NY1988
Skills
- Billing and collection procedures expert
- Records management professional
- HCPCS Coding Guidelines
- Familiar with commercial and private insurance carriers
- Insurance and collections procedures
- Composed and professional demeanor
- Resourceful and reliable worker
- Close attention to detail
- Adept multi-tasker
- Office support (phones, faxing, filing)
- Excellent verbal communication
Timeline
Billing Specialist
Tidewater Neurology
05.2011 - Current
Billing Specialist
Radiologic Associates
02.2005 - 07.2010
High School Diploma - undefined
MiddletownHigh School