Rachael Mesias
Macungie,PA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lehigh Valley Family Practice
04.2025 - Current
- Assisted in patient intake and triage, ensuring accurate data collection and streamlined workflows.
- Administered vaccinations and performed routine lab tests, enhancing patient care quality.
- Collaborated with healthcare team to coordinate patient scheduling and follow-up appointments efficiently.
- Maintained medical records in compliance with HIPAA regulations, improving information accessibility.
Phlebotomist Intern
Miller Keystone
04.2023 - 04.2025
- Collected blood samples using sterile techniques to ensure patient safety and sample integrity.
- Assisted in maintaining accurate patient records and labeling for efficient processing.
- Prepared and organized equipment for blood draws, ensuring compliance with safety protocols.
- Supported senior phlebotomists in training new interns on best practices and procedures.
Medical Receptionist
St Luke’s
11.2021 - 08.2023
- Managed patient check-in and appointment scheduling using electronic health record systems.
- Coordinated insurance verification processes to ensure accurate patient billing and reimbursement.
- Facilitated communication between patients and healthcare providers, enhancing patient satisfaction and care continuity.
- Trained new staff on office protocols and software applications to improve operational efficiency.
Bear Creek Banquets
06.2017 - 10.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Monitored dietary restrictions and served guests with special needs.
- Maintained clean and presentable tables with tableware, glassware, silverware, and linens.
- Cleaned and sanitized workstations to meet health department regulations.
- Trained incoming staff regarding restaurant practices, culture, and procedures.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
General Studies
Lehigh Valley Carbon Community College
Schnecksville, PA06.2020
Skills
- Medical terminology
- Vital sign monitoring
- Patient scheduling
- Medical terminology knowledge
- Customer service
- Venipuncture
- Specimen handling
- Order of draw
- Patient care
- Sample and specimen collection
Certification
Phlebotomist certification
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Lehigh Valley Family Practice
04.2025 - Current
Phlebotomist Intern
Miller Keystone
04.2023 - 04.2025
Medical Receptionist
St Luke’s
11.2021 - 08.2023
Bear Creek Banquets
06.2017 - 10.2022
General Studies
Lehigh Valley Carbon Community College