Rachael Ostiguy
Omaha,NE
Summary
Skilled Mental Health Technician with a strong background in behavior management and de-escalation techniques, demonstrated at the United States Air Force. Excelled in high-pressure environments, showcasing exceptional multitasking abilities and stress reduction skills. Proven track record in enhancing patient cooperation and safety, with a focus on achieving significant improvements in patient well-being.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
United States Air Force
05.2019 - 11.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Waitress
Teddy G's Pub & Grille
08.2017 - 11.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Food Service Worker
Enrico’s
01.2017 - 08.2017
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree -
Holyoke Community College
Holyoke, MABachelor of Science - Health Science
Grand Canyon University
Phoenix, AZ10-2022
High School Diploma -
Bay Path High School
Charlton, MA06-2017
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Suicide Prevention
- Clinical setting
Timeline
Mental Health Technician
United States Air Force
05.2019 - 11.2024
Waitress
Teddy G's Pub & Grille
08.2017 - 11.2018
Food Service Worker
Enrico’s
01.2017 - 08.2017
No Degree -
Holyoke Community College
Bachelor of Science - Health Science
Grand Canyon University
High School Diploma -
Bay Path High School
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