Rachael Phillips
San Jose,CA
Overview
16
16
years of professional experience
Work History
Fleet Coordinator
Rosendin Electric
San Jose
09.2018 - Current
- Send out monthly reports to drivers regarding PM services, recalls and registrations for over 2,000 vehicles.
- Contact drivers to inform them of what PM services are due.
- Enter invoices into fleet maintenance program and clear PM services.
- Enter new vehicles into fleet maintenance program, order decals, fuel cards and telematics cameras.
- Update driver and coaching information into telematics database.
- Set up fleet maintenance program with service programs and inspections.
- Manage driver qualifications.
- Order parts and accessories for fleet vehicles and equipment.
- Perform weekly hazmat inspection in shop.
- Work with vendors to make sure invoices are submitted properly and review monthly statements.
Customer Advocate
Bay Area News Group
Dublin, CA
04.2010 - 09.2018
- Identified, analyzed, and resolved billing, delivery, and online edition issues.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in programming and testing customer websites.
Education
High School Diploma -
Genesis High School
San JoseSkills
- Highly motivated with exceptional organizational and detail oriented ability
- Flexible team player who thrives in environments which require the ability to effectively prioritize and juggle multiple tasks and projects
- Innovative problem-solver who generates workable solutions and resolves issues
- Collaborative and communicative professional with a track record of building strong relationships
Timeline
Fleet Coordinator
Rosendin Electric
09.2018 - Current
Customer Advocate
Bay Area News Group
04.2010 - 09.2018
High School Diploma -
Genesis High School