Rachael Ragland
Attalla,AL
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
AAFES Exchange
Germany, APO
04.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by 50% by offering advice on purchases and promoting additional products.
Sales Manager's Assistant
Aeropostale
Gadsden, AL
04.2015 - 10.2015
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Associate
The Children's Place
Gadsden, AL
08.2014 - 07.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
General Studies - General Studies
Snead State Community College
Boaz, AL01.2020
High School Diploma -
Etowah High School
Attalla, AL05.2011
Skills
- Stockroom Upkeep
- Store Opening and Closing
- Dispute Mediation
- Teamwork and Collaboration
- Stocking and Receiving
- Cash Handling
- Customer Service
- Answering Customer Questions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
AAFES Exchange
04.2016 - 01.2017
Sales Manager's Assistant
Aeropostale
04.2015 - 10.2015
Sales Associate
The Children's Place
08.2014 - 07.2015
General Studies - General Studies
Snead State Community College
High School Diploma -
Etowah High School
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