Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Barista
Dunkin Donuts
11.2022 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Used POS system to accurately enter orders and process payments.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Learned special recipe items and seasonal offerings to best meet customer needs.
Education
High School Diploma -
Collage of Southern Nevada
Las Vegas
05.2021
Associate of Arts - General Studies
College of Southern Nevada
Las Vegas, NV
2023.01 - Current
Skills
Coffee Expertise
Food Preparation
Espresso Machine Operation
POS Systems
Cash Handling
Opening and Closing Duties
POS System Operation
Professional Demeanor
Friendly and Outgoing
Safe Food Handling Practices
Coffee and Tea Expertise
Timeline
Associate of Arts - General Studies
College of Southern Nevada
2023.01 - Current
Barista
Dunkin Donuts
11.2022 - Current
High School Diploma -
Collage of Southern Nevada
Quote
Where you stumble and fall, there you discover the gold.