Rachael Scheuerlein
Titusville,FL
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Medical Office Coordinator
Parrish Medical Center
Titusville , FL
10.2021 - 07.2023
- Managed patient billing activities, ensuring accurate data entry into the system and collection of payments due.
- Observed regulatory requirements and office policies in maintaining accurate records of client personal information, appointments, test results, health insurance and specialists.
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
- Maintained current knowledge of health records system and trained all new employees on correct usage.
- Submitted diagnosis and procedure codes for insurance companies.
- Recruited, interviewed and selected employees to fill vacant roles.
Internet Lead Manager/ Parts and Service Clerk
Parks Chrysler Dodge and Jeep
Titusville , Florida
01.2015 - 10.2018
- Answered telephone and in-person customer questions about available services and products.
- Scheduled vehicle maintenance appointments, and all car lead appointments.
- Managed the Internet Department.
- Telecommunication skills.
- Handled all warranty orders.
- Maintained up-to-date knowledge of products and services.
- Worked to understand customer needs.
Floor Lead and Trainer
Precision Garage Doors
Titusville , FL
03.2011 - 11.2014
- Conducted employee oversight duties to include annual reviews.
- Provided employee training for a nationwide customer service call center.
- Coordinated Franchise Expectations and Requirements.
- Provided Scheduling and Sales Duties to Ensure Customer Satisfaction
Cable and Harness Assembler
Space Coast Cable and Harness
Titusville , Florida
04.2009 - 02.2011
- Routes and ties wires to form wire harnesses used in electrical and electronic equipment or systems: Reads instructions, such as work orders, diagrams, and wire lists, to determine materials needed and the sequence of assembly.
- Collaborated with a team to meet or exceed production targets.
- Maintained inventory of job materials.
- Inspected, tested, and adjusted completed units to ensure that units meet specifications, tolerances, and customer order requirements.
Education
Astronaut High School
Titusville, FL05-2004
Skills
- Customer service
- Telecommunication
- Team leadership
- Organization
- Teamwork and collaboration
- Attention to detail
- Time management
- Friendly, positive attitude
Timeline
Medical Office Coordinator
Parrish Medical Center
10.2021 - 07.2023
Internet Lead Manager/ Parts and Service Clerk
Parks Chrysler Dodge and Jeep
01.2015 - 10.2018
Floor Lead and Trainer
Precision Garage Doors
03.2011 - 11.2014
Cable and Harness Assembler
Space Coast Cable and Harness
04.2009 - 02.2011
Astronaut High School
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