Rachael Skiera
Bozeman,MT
Summary
Dynamic and results-driven server with extensive experience at MAP Brewing Company, excelling in effective communication and time management. Proven ability to enhance customer experiences through innovative cocktail crafting and team collaboration. Level 1 Cicerone certified, committed to fostering a supportive environment while achieving high service standards.
Overview
8
8
years of professional experience
Work History
Server
MAP Brewing Company
Bozeman, Montana
01.2023 - Current
- Utilized effective communication skills when interacting with customers and coworkers
- Demonstrated ability to multi-task efficiently during peak hours by managing time, systems, and communication among fellow staff effectively
- Fostered supportive and uplifting environment for guests and team alike
Server/Cocktail Bartender
Casey’s
Whitefish, Montana
11.2021 - 07.2022
- Collaborated with team members to enhance overall customer experience.
- Provided exceptional service to high volume of daily customers.
- Crafted innovative cocktails using high-quality ingredients and seasonal flavors.
- Provided exceptional customer service to enhance guest experiences at busy events.
Lead Bartender
The Office Bar, The Lodge at McGregor Lake
01.2018 - 01.2022
- Trained staff in a number of different systems including; mixology, systems operation, task management, and customer relations
- Introduced a new level of proficiency to existing systems, while regarding business traditions and established environment
Education
Associate of Applied Science - K-12 Physical Education
University of Montana Western
MT07-2021
Skills
- Level 1 Cicerone
- ServeSafe Certified
- Sales promotion
- Effective Communication
- Task Proficiency
- Time Management
- Client Engagement
References
Available upon request.
Timeline
Server
MAP Brewing Company
01.2023 - Current
Server/Cocktail Bartender
Casey’s
11.2021 - 07.2022
Lead Bartender
The Office Bar, The Lodge at McGregor Lake
01.2018 - 01.2022
Associate of Applied Science - K-12 Physical Education
University of Montana Western
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