Rachael Slechta

• Processed and submitted insurance claims accurately to ensure timely reimbursement.
• Reviewed patient records for completeness and compliance with coding standards.
• Collaborated with healthcare providers to resolve billing discrepancies efficiently.
• Utilized billing software to track and manage outstanding accounts receivable.
• Assisted patients with inquiries regarding their statements and payment options.
• Maintained up-to-date knowledge of medical billing regulations and industry changes.
• Contributed to team meetings focused on improving billing processes and workflows.
• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Filed and updated patient information and medical records.
• Collected payments and applied to patient accounts.
• Posted payments and collections on regular basis.
• Delivered timely and accurate charge submissions.
• Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
• Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.

• Managed inbound calls, addressing customer inquires, resolving issues and providing company information.
• Data entry.
• Prior Authorizations.
• Utilized EMR software to log patient interactions, update records/vitals and escalate issues as necessary to ensure timely resolution.
• Efficient in software systems including: Epic, Praxis, Medent, Sorian, EclinicalWorks.
• Consistently met or exceeded monthly performance metrics/CareGaps.
• Greet and prepare patients for examinations, procedures and treatments. Ensuring their comfort and confidentiality.
• Record patients medical history, vital signs, and other relevant information into electronic health records (EMR).
• Assist physicians during examinations and procedures, including minor surgeries and diagnostic tests.
• Perform venipuncture, capillary puncture, and specimen collection for laboratory testing.
• Educate patients about medications, procedures, and post-treatment care instructions.
• Schedule patient appointments, manage phone calls, and handle administrative tasks to support efficient clinic operations.
• Maintain cleanliness, sterilization, and organization of medical equipment/ exam rooms.
• Collaborate with healthcare team members to optimize patient care and ensure timely follow up.
• Experienced in Federal Drug Screening/Bat testing.
• Phlebotomy
• DOT certifications.

Orthopedic procedures.

Urology procedures.

Family practice procedures.