Rachael Smith
Katy
Summary
Compassionate and adaptable individual with extensive experience in patient care and rehabilitation. Recognized for dependable support, effective communication, and a commitment to enhancing patient experiences and outcomes.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MEDICAL FRONT DESK
AFC Urgent Care
12.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
06.2022 - 12.2024
- Monitored patients' vital signs and reported changes to nursing staff.
- Assisted in daily rehabilitation exercises, ensuring patient safety and comfort.
- Documented patient progress in electronic health records accurately and efficiently.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Educated patients and families on post-rehabilitation care procedures and resources.
- Participated in continuous professional development opportunities to stay current on evidence-based rehab nursing practices.
- Played an integral role in successful patient discharges, ensuring a smooth transition to home or long-term care facilities.
- Led educational sessions for fellow Rehab Nurse Technicians, enhancing overall departmental competency levels.
- Assisted patients in regaining independence through targeted exercises and adaptive equipment use.
PCA
HCA Hospital
02.2020 - 09.2024
- Assisted nursing staff with patient care activities, ensuring comfort and safety in daily routines.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Maintained accurate patient records and documentation, ensuring compliance with hospital protocols.
- Educated patients on personal hygiene practices, promoting overall health and wellness.
- Implemented infection control measures, contributing to a safe healthcare setting for patients and staff.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
High School Diploma -
High School Diploma -
Skills
- Time management
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Decision-making
- Organizational skills
- Active listening
Certification
BLS CERTIFIED, CPR/AED CERTIFIED, CRISIS INTERVENTION CERTIFIED
Timeline
MEDICAL FRONT DESK
AFC Urgent Care
12.2025 - Current
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
06.2022 - 12.2024
PCA
HCA Hospital
02.2020 - 09.2024