Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Rachael Teeple

Colorado Springs,CO

Summary

Over fourteen years of customer service experience, with a strong background in hospitality and food and beverage operations, including scheduling, staffing, purchasing, and guest service. Seeking a full-time opportunity in the Adirondacks to leverage college degrees and professional experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bartender, Server, Supervisor, General Manager

The Broadmoor
04.2022 - Current
  • Resort hospitality professional with diverse experience, including Lake Terrace Pool Bartender (Summer 2022), Supervisor (2023–2024), Cocktail Server and Bartender in the Hotel Bar (Winters 2022–2023), and Supervisor at 1858 (Fall 2024) and Ristorante Del Lago (2025), delivering exceptional guest service and team leadership across seasonal and year-round roles. Most recent position was a promotion to General Manager of the outdoor Pool Bar and Restaurant.

Substitute Teacher

Malone Central School District
09.2019 - 03.2020

Flexible substitute teacher supporting classroom instruction, managing student behavior, and maintaining a productive learning environment. Worked with various groups from Pre-K through Grade 12.

Server

Donovan’s Steak & Ale
03.2019 - 03.2020
  • Experienced steakhouse server delivering attentive, high-end dining service, expert menu knowledge, and efficient table management to ensure an exceptional guest experience. Cultivated warm relationships with regular customers.

Server & Bartender

Country Club of Charleston
08.2018 - 03.2019
  • Bartender and server at a private country club delivering polished, member-focused service, expert beverage preparation, and efficient dining support in a refined setting.

Server & Bartender

Cabana’s Seaside Bar & Grille at the Sheraton
03.2018 - 08.2018
  • Bartender and server in a high-volume beachfront restaurant, delivering fast, friendly service, skilled drink preparation, and an exceptional guest experience in a fast-paced environment.

Billeting Clerk

SMR Camp Pendleton
04.2015 - 02.2018
  • Billeting clerk on an Army base managing lodging assignments, maintaining accurate records, and providing professional customer service to military personnel.
  • May 2016 Award for Recognition of Valuable Contributions to the Department of Military Affairs.

Reservationist

Hilton Hotel VB Oceanfront
01.2015 - 03.2015
  • Reservationist at Hilton handling guest bookings, managing room availability, and delivering courteous, efficient customer service to ensure a seamless reservation experience.

Cashier & Greeter

Buffalo Wild Wings
03.2014 - 12.2014
  • Cashier and greeter responsible for processing takeout orders, filling and checking out orders, welcoming and seating guests, and maintaining clean dining and restroom areas in a fast-paced environment.

Front Desk & Reservationist

The Whiteface Lodge Resort & Spa
06.2012 - 04.2014
  • Front desk associate providing welcoming guest service, managing reservations and check-ins/outs, and resolving guest needs to ensure a positive stay experience. Assisted with concierge requests and provided 4-Diamond “Leading Hotel of the World” experience.

Education

Juris Doctor Candidate -

Charleston School of Law
Charleston, SC

Bachelor of Science - Criminal Justice

Old Dominion University
Norfolk, VA
05.2017

Associate of Applied Science - Entrepreneurship Management

North Country Community College
Saranac Lake, NY
12.2013

Advanced Regents High School Diploma -

Franklin Academy High School
Malone, NY
06.2012

Accomplishments

  • Contributed to the establishment winning a AAA Five Diamond Award.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process for both domestic and international team members.
  • Improved team productivity with morale-boosting incentives.

Certification

  • Certified Bar and Server Trainer, The Broadmoor
  • Level 1 Introductory Sommelier
  • CPR & First Aid Certified

Timeline

Bartender, Server, Supervisor, General Manager

The Broadmoor
04.2022 - Current

Substitute Teacher

Malone Central School District
09.2019 - 03.2020

Server

Donovan’s Steak & Ale
03.2019 - 03.2020

Server & Bartender

Country Club of Charleston
08.2018 - 03.2019

Server & Bartender

Cabana’s Seaside Bar & Grille at the Sheraton
03.2018 - 08.2018

Billeting Clerk

SMR Camp Pendleton
04.2015 - 02.2018

Reservationist

Hilton Hotel VB Oceanfront
01.2015 - 03.2015

Cashier & Greeter

Buffalo Wild Wings
03.2014 - 12.2014

Front Desk & Reservationist

The Whiteface Lodge Resort & Spa
06.2012 - 04.2014

Juris Doctor Candidate -

Charleston School of Law

Bachelor of Science - Criminal Justice

Old Dominion University

Associate of Applied Science - Entrepreneurship Management

North Country Community College

Advanced Regents High School Diploma -

Franklin Academy High School
Rachael Teeple