High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
27
27
years of professional experience
Work History
Store Manager
The Turquoise Cactus Boutique
03.2016 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Director of Education and Pre-K Teacher
New Hope Baptist Church
07.2010 - 12.2015
Developed comprehensive assessment tools to evaluate student learning outcomes and inform instructional practices.
Collaborated with the Director of Education on policy development initiatives, advocating for progressive changes that positively impacted student outcomes.
Streamlined administrative processes for greater efficiency, reducing paperwork and improving staff productivity levels.
Improved overall school performance by implementing data-driven decision-making processes and continuous improvement initiatives.
Enhanced curriculum development by incorporating innovative teaching strategies and diverse learning techniques.
Increased parental involvement in educational activities by creating engaging programs, workshops, and events.
Wholesale and Retail Sales Manager
RK and Company
Carrollton , TX
04.1997 - 12.2004
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Demonstrated strong organizational and time management skills while managing multiple projects.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.