Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Rachael Wilkins

Rachael Wilkins

Aubrey,TX

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

27
27
years of professional experience

Work History

Store Manager

The Turquoise Cactus Boutique
03.2016 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Assistant Director of Education and Pre-K Teacher

New Hope Baptist Church
07.2010 - 12.2015
  • Developed comprehensive assessment tools to evaluate student learning outcomes and inform instructional practices.
  • Collaborated with the Director of Education on policy development initiatives, advocating for progressive changes that positively impacted student outcomes.
  • Streamlined administrative processes for greater efficiency, reducing paperwork and improving staff productivity levels.
  • Improved overall school performance by implementing data-driven decision-making processes and continuous improvement initiatives.
  • Enhanced curriculum development by incorporating innovative teaching strategies and diverse learning techniques.
  • Increased parental involvement in educational activities by creating engaging programs, workshops, and events.

Wholesale and Retail Sales Manager

RK and Company
Carrollton , TX
04.1997 - 12.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor Of Science - Early Childhood Education

Texas Woman's University
Denton, TX

Skills

  • Multitasking and Organization
  • Customer Relations
  • Problem-Solviing
  • Store operations
  • Customer Service Management
  • Team Leadership
  • Friendly and Positive
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control
  • Recruitment and hiring
  • POS Systems
  • Supply Ordering
  • Policies and Procedures
  • Store displays
  • Sales expertise
  • Accurate Cash Handling
  • Opening and closing procedures
  • Relationship building and management

Timeline

Store Manager

The Turquoise Cactus Boutique
03.2016 - Current

Assistant Director of Education and Pre-K Teacher

New Hope Baptist Church
07.2010 - 12.2015

Wholesale and Retail Sales Manager

RK and Company
04.1997 - 12.2004

Bachelor Of Science - Early Childhood Education

Texas Woman's University

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Rachael Wilkins