Racheal Westlake
Arlington
Summary
Compassionate Certified Medical Assistant skilled in HIPAA compliance, patient scheduling, and enhancing patient experiences. Committed to delivering exceptional care and optimizing clinic workflows.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Certified Medical Assistant
Optum
Marysville, WA
03.2022 - Current
- Assisted with patient intake procedures, ensuring accurate data entry and documentation compliance.
- Managed appointment scheduling to optimize physician availability and enhance patient flow efficiency.
- Performed routine clinical tasks, including vital sign measurement and laboratory specimen collection.
- Educated patients on medication management and post-visit care instructions to improve health outcomes.
- Collaborated with healthcare providers to streamline communication and enhance overall patient experience.
- Implemented electronic health record updates, improving accuracy of patient information across systems.
- Coordinated follow-up appointments, enhancing continuity of care for patients after treatment visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
The Everett Clinic
Marysville, WA
06.2009 - 06.2018
- Conducted patient intake processes, ensuring accuracy in documentation and data entry.
- Assisted in administering immunizations and performing routine diagnostic tests.
- Coordinated patient scheduling, optimizing clinic flow and minimizing wait times.
- Educated patients on treatment plans, medications, and preventive care measures.
- Implemented electronic health record systems, improving accessibility to patient information.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Medical Assistant
SeaMar Community Health Center
Marysville, WA
09.1998 - 06.2007
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Education
Certified Medical Assistant - Medical Assistant, Phlebotomy, ECG Tech
American College of Professional Education
Lynnwood, WA08-1998
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Patient care
Certification
- CMA - Certified Medical Assistant
Languages
English
Timeline
Certified Medical Assistant
Optum
03.2022 - Current
Certified Medical Assistant
The Everett Clinic
06.2009 - 06.2018
Certified Medical Assistant
SeaMar Community Health Center
09.1998 - 06.2007
Certified Medical Assistant - Medical Assistant, Phlebotomy, ECG Tech
American College of Professional Education