Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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RACHEAL MALEE PICKETT

San Antonio,TX

Summary

Detail-oriented healthcare professional with expertise in scheduling, payroll, and medical billing. Skilled in optimizing processes, ensuring compliance, and improving efficiency in hospital operations.

Overview

3
3
years of professional experience

Work History

Scheduler/Payroll/Unit Secretary

Kindred Hospital
San Antonio, TX
07.2024 - Current
  • Created and managed schedules for 230 employees using Kronos and UKG Dimensions.
  • Processed payroll with 100% accuracy using UKG Dimensions and reduced payroll discrepancies through precise timecard adjustments.
  • Coordinated staffing needs with department heads, ensuring full shift coverage.
  • Ensured compliance with established policies and procedures related to scheduling and payroll.
  • Handled patient admissions, discharges, and scheduling in Epic, Cerner, KNECT, and ALT Referral Manager, LTACH.
  • Ensured compliance with HIPAA and maintained accurate medical records.
  • Supported clinical staff by streamlining office communication and workflows.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.

Medical Billing Specialist

Aston Carter
San Antonio, TX
10.2021 - 05.2023
  • Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
  • Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
  • Ensured HIPAA compliance by maintaining confidentiality of all patient information.
  • Processed medical claims with ICD-10 and CPT codes, improving claim approval rates.
  • Resolved denied claims, reducing payment delays.
  • Provided clear billing support to patients regarding insurance and payment options.
  • Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
01-2026

Skills

  • Staff Coordination
  • Schedule Management
  • CRM Software
  • Call Schedule Distribution
  • Document Management
  • Timesheet management
  • Effective Time management and multitasking
  • Medical Billing and Coding: ICD-10, CPT, HCPCS
  • EHR Systems: EPIC, Cerner, and Clearinghouse SSI
  • Microsoft Office Suite: Word, Excel, Outlook
  • HIPAA compliance
  • Excellent communication and collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Scheduler/Payroll/Unit Secretary

Kindred Hospital
07.2024 - Current

Medical Billing Specialist

Aston Carter
10.2021 - 05.2023

Bachelor of Science - Nursing

The University of Texas At Arlington

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RACHEAL MALEE PICKETT