Rachel Abreu
Tampa
Summary
Diligent [Desired Position] with a strong background in retail sales and customer engagement. Proven success in boosting store sales and improving customer satisfaction through effective communication and extensive product knowledge. Skilled in problem-solving and collaborating with teams to exceed sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hudson Group
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Qdoba Team Member
Paradies Lagardère
10.2023 - 05.2024
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Followed recipes and instructions to achieve quality and presentation standards.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Crew Member
PITA HUT
04.2023 - 02.2024
- Food stand at the Tropicana field and Raymond James
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Cultivated repeat business through friendly interactions, personalized recommendations, and consistent quality service.
- Trained new employees on company policies, menu items, sanitation procedures, and customer service standards.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
Economic Management Technician
Provincial Company of Optical and Hearing Services
10.2020 - 02.2023
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
Education
High School Diploma -
Polytechnic Institute of Economics Jose Marti
Havana, Cuba08-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Sales Associate
Hudson Group
05.2024 - Current
Qdoba Team Member
Paradies Lagardère
10.2023 - 05.2024
Crew Member
PITA HUT
04.2023 - 02.2024
Economic Management Technician
Provincial Company of Optical and Hearing Services
10.2020 - 02.2023
High School Diploma -
Polytechnic Institute of Economics Jose Marti
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