Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Adams

Lebanon,TN

Summary

Innovative Market leader with 20+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and customer retention. Detail-oriented, attentive and decisive leader.

Overview

20
20
years of professional experience

Work History

Director of Strategic Partnerships

Servpro Of Chicago
01.2023 - Current
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight service benefits.


Franchise Business Consultant

Servpro Of Chicago
02.2019 - Current
  • Increased overall annual revenue growth by 30% with targeted marketing strategies tailored to local markets.
  • Enhanced franchisee performance by providing comprehensive consulting, financial analysis, sales and marketing coaching and support in various business operations.
  • Established a culture of continuous improvement, encouraging all team members to share ideas on how to enhance performance and profitability.

Sales & Marketing Consultant

Servpro, Inc.
03.2016 - 02.2019
  • Mentored franchise owners and sales teams, fostering professional growth and building strong team dynamics.
  • Assisted franchises in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Developed innovative strategies for franchises, resulting in increased revenue and business growth.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.

President/Small Business Owner

Secure Shred
10.2003 - 02.2011
  • Founded start-up document destruction company; responsible for all aspects of company success including, developing core business concept, financial management and market strategy.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Education

Bachelor of Science -

Cumberland University
Lebanon, TN

Skills

  • Client Engagement
  • Business Growth Initiatives
  • Driven and Determined
  • Budgeting and Allocation 
  • Corporate Communication
  • Team Recruiting and Hiring
  • Brand Promotion
  • Process Improvement
  • Go-to-Market Strategies
  • Business Analysis

Timeline

Director of Strategic Partnerships

Servpro Of Chicago
01.2023 - Current

Franchise Business Consultant

Servpro Of Chicago
02.2019 - Current

Sales & Marketing Consultant

Servpro, Inc.
03.2016 - 02.2019

President/Small Business Owner

Secure Shred
10.2003 - 02.2011

Bachelor of Science -

Cumberland University

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Rachel Adams