Rachel Alger
Norwalk,OH
Summary
Proven Bartender/Manager with a track record of enhancing customer satisfaction at Veterans of Foreign Wars through creative mixology and outstanding customer service. Excelled in high-volume environments, significantly improving patron retention. Skilled in cash management and training, blending strong multitasking abilities with an outgoing personality to foster a positive team atmosphere and ensure compliance with health standards.
Overview
8
8
years of professional experience
Work History
Bartender
Veteran of Foreign Wars
08.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/manager
Veterans of Foreign Wars
09.2016 - 03.2018
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Education
High School Diploma -
Sandusky High School
Sandusky, OH06.1993
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Creative Mixology
- Safe serving knowledgeq
Timeline
Bartender
Veteran of Foreign Wars
08.2018 - Current
Bartender/manager
Veterans of Foreign Wars
09.2016 - 03.2018
High School Diploma -
Sandusky High School
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