Rachel Anderson
Brookshire
Summary
Dedicated Assistant Store Manager skilled in mentoring teams and maintaining health compliance. Experienced in managing daily operations and inventory, committed to fostering a positive shopping environment and enhancing customer experiences.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald's
Colorado Springs
03.2025 - 03.2026
- Supervised team members to ensure efficient operations during peak hours.
- Trained new employees on company policies and customer service standards.
- Managed cash register operations and balanced daily cash drawers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Monitored food preparation processes to uphold quality standards consistently.
- Coached and guided team members to improve performance.
Assistant Store Manager
Tobacco of Slidell
Slidell
06.2021 - 01.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised daily store operations and guided staff performance to meet service standards.
- Managed inventory levels, ensuring stock accuracy to support sales goals.
- Trained and developed new team members on store policies.
- Resolved customer inquiries and handled complaints effectively.
- Oversaw cash handling procedures and maintained accurate financial records to ensure compliance.
- Collaborated with vendors for timely product deliveries.
- Assisted in creating a positive shopping environment for customers.
Education
EMT Certification - Emergency Medicine
NEMSA
Covington, LA05-2017
High School Diploma -
Learning With Laurie
Covington, LA05-2014
Some College (No Degree) - Animal Science/ Psychology
Southeastern Louisiana University
Hammond, LASkills
- Inventory management
- Cash handling
- Health compliance
- Team supervision
- Staff training
- Mentoring and coaching
- Leadership skills
- Conflict resolution
- Customer resolution
- Tech-Savvy
- Relationship building
Timeline
Shift Manager
McDonald's
03.2025 - 03.2026
Assistant Store Manager
Tobacco of Slidell
06.2021 - 01.2025
EMT Certification - Emergency Medicine
NEMSA
High School Diploma -
Learning With Laurie
Some College (No Degree) - Animal Science/ Psychology
Southeastern Louisiana University