Summary
Overview
Work History
Education
Timeline
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Rachel Ashcraft

Rachel Ashcraft

Austin,TX

Summary

Experienced team leader with ability to be adaptable in a fast-paced start up setting. Excelled in coming up with strategic plans to better optimize my team and company. Held 5 different job titles in the past two years and promoted at an accelerated level. Great quality and organizational skills with proficiency in communication, training, team managing and maintaining personnel.

Overview

8
8
years of professional experience

Work History

Manager, Sales Development

Care.com Inc
Austin, TX
06.2022 - Current
  • Tracked monthly sales to generate reports for business development planning.
  • Created and maintained sales environment to support business objectives.
  • Developed and implemented new sales strategies to generate pipeline
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Created call scripts, prospecting emails and other resources to drive consistency of messaging.
  • Mentored team members to succeed and advance within department and company.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

Manager, Business Development

Workrise
Austin, TX
01.2022 - 04.2022
  • Built team from the ground up and developed SOP's, training material, tracking dashboards and cadences and processes
  • Conducted weekly syncs and daily team meetings to help motivate team.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Communicated with other corporate departments and worked cross functionally with marketing to develop effective business strategies.
  • Exceeded quotas consistently through new account penetration and territory expansion.
  • Implemented metric bonus quotas and set weekly/monthly/quarterly team goals.
  • Conducted Q&A analysis on team calls for continuous coaching.

Manager, Inside Sales

Rex Real Estate
Austin, TX
03.2020 - 01.2022
  • Oversaw Customer Support team, Inside Sales team and Home Services team.
  • Helped structure and build two teams from scratch.
  • Handled interview process, onboarding and training sessions of all new team members.
  • Conducted weekly check ins along with quarterly reviews and daily team meetings.
  • Organized and prioritized incoming leads and optimized team workflows and resources to handle dynamic demands.
  • Supported sales operation teams and marketing with ongoing projects and company efforts. Along with working closely with business dev departments and salesforce team to improve team structure and optimization.
  • Created and pulled Salesforce reporting and designed team dashboard.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines and set goals and bonus structure and set team schedules.
  • Integrated process improvements to increase overall workflow. Created SOPs and training materials for the team.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Leasing Manager

Greystar Property Management
Austin, TX
02.2016 - 03.2020
  • Established and implemented leasing goals while managing a leasing team of 6 individuals.
  • Worked in new construction apartments and completed ‘punch lists’ to assure homes were move in ready
  • Received, checked and processed applications for new leases.
  • Wrote and filed reports each day on current leasing activities and conducted weekly market analysis
  • Conducted team meetings and held rapport with leasing staff
  • Planned resident events and maintained relationships with residents
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Nominated for leasing manager and received praise from all senior leaders.

Education

Bachelor of Arts - Communication Studies

Texas State University
San Marcos, TX
05.2015

Timeline

Manager, Sales Development

Care.com Inc
06.2022 - Current

Manager, Business Development

Workrise
01.2022 - 04.2022

Manager, Inside Sales

Rex Real Estate
03.2020 - 01.2022

Leasing Manager

Greystar Property Management
02.2016 - 03.2020

Bachelor of Arts - Communication Studies

Texas State University

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Rachel Ashcraft