RACHEL BAEZ
York,PA
Summary
Dedicated professional with over 25 years in healthcare, skilled in patient registration and customer service. Known for strong teamwork, adaptability, and training abilities, consistently contributing to improved operational efficiency and patient satisfaction.
Overview
36
36
years of professional experience
Work History
Patient Access Registrar
Wellspan Health- York Hospital
York, PA
08.1998 - Current
- Facilitated patient registration processes, ensuring accuracy and efficiency in data entry.
- Managed insurance verification, resolving issues to enhance patient experience.
- Coordinated scheduling of appointments, optimizing workflow within the department.
- Trained new staff on registration protocols and system usage for improved onboarding.
Lead Inspector
York City Health Department
York, PA
07.1990 - 08.1998
- Led comprehensive inspections to ensure compliance with health regulations and standards.
- Conducted risk assessments to prioritize inspection schedules based on potential health risks.
- Collected blood samples for lead levels
Education
High School Diploma -
William Penn Senior High School
York, PA06-1990
Skills
- HIPAA compliance
- CPR certified
- Patient registration
- Insurance verification
- Medical terminology
- Appointment scheduling
- Customer service
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
- Money handling
- Patient check-in
- Payment processing
- Teamwork
- Reliability
- Adaptable and flexible
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Registrar
Wellspan Health- York Hospital
08.1998 - Current
Lead Inspector
York City Health Department
07.1990 - 08.1998
High School Diploma -
William Penn Senior High School