Rachel Banks

I am deeply committed to my work, and always eager to learn and grow. I believe that every interaction and every challenge is an opportunity to learn something new, and drives my dedication to making a positive impact, whether it’s through exceptional customer service, or collaborating with teammates. I genuinely care about the experience I provide and constantly seek ways to improve, knowing every encounter teaches me something valuable. I’m passionate about meeting new people, connecting with them, and using each experience as a stepping stone to become better in my role and in life.

• At First Watch, I was selected by management for the Black Apron position, a leadership role given to servers who consistently went above and beyond. Keep service running smoothly during busy shifts, and make sure guests always received the high-quality experience. It was a role where I was trusted to hold my coworkers accountable to company standards.
• At Nothing Bundt Cakes (Bakery): Quickly promoted to independently manage frosting production and order prep, trusted by management to handle custom orders without supervision.
• Former cross country and track athlete, earning multiple awards and qualifying for state competitions. This background taught me discipline, resilience, and how to stay composed under pressure qualities I continue to apply in fast-paced work environments.
• I have a strong passion for serving, so for the past seven years, I’ve volunteered internationally in Albania with the organization Hope for the World. I focused on renovating orphanages, managing essential supply distribution, and providing mental health support for the children.