Adept at navigating complex sensory needs and enhancing emotional regulation, I leveraged critical thinking and empathy in roles at Dr. Steele's Pediatric Ophthalmic Consultation and as a Homemaker. My background includes streamlining patient flow, advocating for children, and excelling in customer service, showcasing my ability to improve outcomes and satisfaction.
Navigated child's complex sensory needs by setting up sensory comfortable home environment and advocating for child in school.
Learned about Floortime by participating in child's therapy sessions, receiving feedback from therapist and implementing strategies at home.
Saw a monumental positive change in child's emotional regulation.
Maintained smooth flow of patients by greeting and escorting them into exam room in a timely fashion.
Engaged with patients caregiver to collect important relevant medical history.
Examined pediatric patients while building rapport. Administered vision test, refraction, 3D vision test, color test and inserted eye drops as needed.
Assisted doctor while examining premature babies and patients with disabilities.
Proficient in developing relationship with clients, providing excellent customer service and maintaining accurate records.
Filed insurance collision claims for clients. Managed incoming inquiries on claim status. Enhanced customer satisfaction by following up on claim to ensure timely insurance payment.
Co-headed children's auction at annual school party to raise funds for school. Collected prizes and creatively presented them. Helped attendees feel at ease by welcoming them and assisting them with raffle sales.
Attended a week long parent training and assessment at Star Sensory Center in Colorado. Observed therapists, participated in sessions and received feedback and education.
Attended courses and personal consultation from parenting coach Blimy Heller to learn how to attune to child and strengthen relationship.
Attended interactive psychodrama course by Bruchy Moskovics lcsw on how to recognize when past triggers are showing up in relationship with child.