Rachel Best
Vancouver,WA
Summary
Seasoned professional with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
1
1
year of professional experience
Work History
GM Assistant
Dick Hannah Nissan
Gladstone, OR
12.2023 - Current
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Prepared monthly financial reports summarizing business operations for senior management review.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Ensured compliance with applicable laws and regulations related to labor relations activities within the organization.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Collaborated with other departments such as IT, HR, Accounting and Finance in order to coordinate efforts across teams in pursuit of common goals.
- Trained employees on duties, policies and procedures.
- Tracked monthly sales to generate reports for business development planning.
Education
High School Diploma -
Fort Vancouver High School
Vancouver, WA06-2003
Skills
- Workflow Planning
- Quality Management
- Account Management
- Customer Retention
- Sales
- Operations Oversight
- Service Quality Improvement
- Customer experiences
- Verbal and written communication
- Problem Resolution
References
References available upon request.
Timeline
GM Assistant
Dick Hannah Nissan
12.2023 - Current
High School Diploma -
Fort Vancouver High School
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