Rachel Bocanegra

• Managed office communications and scheduled meetings for senior management effectively.
• Organized electronic and physical filing systems for quick access to documents.
• Collaborated with team members to enhance office procedures and boost efficiency.
• Trained new administrative staff on office protocols and software usage comprehensively.
• Maintained confidentiality of sensitive information during correspondence handling.
• Answered phone calls and emails, ensuring effective business communication.
• Greeted visitors professionally, addressing inquiries and directing them appropriately.

• Assisted in data entry tasks using company-specific software systems.
• Greeted visitors in a friendly and professional manner while directing them appropriately.
• Operated cash register to process cash, check, and credit card transactions.

Sorted and organized inventory to enhance storage efficiency and retrieval speed.

Collaborated with team members to meet daily shipping requirements consistently.

• Maintained accurate inventory records using both manual and computerized systems.
• Ensured cleanliness and organization of work area to uphold safety standards.

• Collaborated with team members to enhance overall store operations and efficiency.
• Provided expert advice on home improvement products to support customer projects.
• Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
• Resolved customer inquiries and concerns with professionalism and empathy.

• Collaborated with team members to streamline workflow during peak periods.
• Processed incoming and outgoing mail efficiently and accurately.
• Assisted customers with inquiries and provided postal service information.