Summary
Overview
Work History
Education
Skills
Work Email
Personal Email
Awards
Hobbies
Timeline
Generic

Rachel Brant

Hyattsville,MD

Summary

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Overview

11
11
years of professional experience

Work History

Front End Supervisor

Forman Mills
09.2023 - Current
  • Operate Customer Service
  • Maintain Professional Environment
  • Provide Excellent Customer Service
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in 14 checkout stations to verify adequate cash supply.

Delivery Driver

Domino's Delivery
05.2023 - 09.2023
  • Deliver Food in a timely manner
  • Maintain Safe Road Etiquette
  • Provide Excellent Customer Service
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Rural carrier associate

USPS
12.2022 - 03.2023
  • Deliver Mail in a timely fashion
  • Maintain Safety
  • Provide Excellent Customer Service
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.

Customer Service Associate

Family Dollar
09.2022 - 11.2022
  • Process sales/ Cash Handling
  • Solve customer issues
  • Provide Excellent Customer Service
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.

Guest Sales Associate

Petco
10.2019 - 04.2022
  • Process sales
  • Solve customer issues
  • Provide Excellent Customer Service
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.

Security

Six Flags America
03.2019 - 10.2019
  • Observe
  • Uphold Company Safety Policies
  • Provide Excellent Customer Service
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Responded swiftly to security incidents and effectively resolved security issues.

Bookseller/Barista

Barnes & Noble
12.2018 - 03.2019
  • Process sales
  • Solve customer issues
  • Provide Excellent Customer Service
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Collaborated with other staff to support smooth daily operations.

Cashier/fuel Clerk

Harris Teeter
07.2018 - 12.2018
  • Process sales
  • Solve customer issues
  • Maintain a Fuel Center
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier/Starbucks Barista

Target
09.2015 - 04.2018
  • Process sales
  • Solve customer issues
  • Lead a small team
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Food Lion
02.2013 - 11.2015
  • Process sales
  • Solve customer issues
  • Retrieve carts
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

General High School Diploma -

Southern Senior High
Harwood, MD
06.2009

Skills

  • Experience with point of sale systems
  • Good people skills I'm from a big family, I enjoy talking
  • Quick learner with technology I like taking notes
  • Creative
  • Customer Service
  • Complaint resolution
  • Cash counting
  • Cash Handling
  • Opening and closing procedures
  • Vendor Management, worked in convention markets Led a small non-profit vendor room
  • Employee Motivation
  • Relationship building and management

Work Email

truthspellz@yahoo.co

Personal Email

lunahaleraven91@gmail.com

Awards

-None

Hobbies

I play Dungeon and Dragons. 

I enjoy tabletop games and learning about others likes.

I am working on my own young adult book, I love to write.

I enjoy telling children stories about everything.

Timeline

Front End Supervisor

Forman Mills
09.2023 - Current

Delivery Driver

Domino's Delivery
05.2023 - 09.2023

Rural carrier associate

USPS
12.2022 - 03.2023

Customer Service Associate

Family Dollar
09.2022 - 11.2022

Guest Sales Associate

Petco
10.2019 - 04.2022

Security

Six Flags America
03.2019 - 10.2019

Bookseller/Barista

Barnes & Noble
12.2018 - 03.2019

Cashier/fuel Clerk

Harris Teeter
07.2018 - 12.2018

Cashier/Starbucks Barista

Target
09.2015 - 04.2018

Cashier

Food Lion
02.2013 - 11.2015

General High School Diploma -

Southern Senior High

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Rachel Brant