Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Baystate Dental
08.2019 - Current
Processed patient intake information and updated medical records prior to treatment.
Scheduled evaluations and procedures for patients.
Communicated with patients to ensure quality of care and develop care plans.
Provided administrative support for patient care staff.
Lead Receptionist
Nemasket Healthcare Center
06.2017 - 07.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Acted as first point of contact and set appointments for prospective clients.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Bartender
Bond 124 & Villa Napoletana
05.2021 - 06.2023
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Trained new bartenders on drink preparation and upselling techniques.