Rachel Brink
Preston City,CT
Summary
I am a motivated, dependable professional transitioning into a new career path with a strong work ethic, adaptability, and a commitment to learning. After taking time away from the workforce to raise my children, i am now excited to bring my life experience, maturity and dedication into the workplace. I value teamwork, clear communication and doing quality work, and i am eager to contribute positively while continuing to grow in a new field.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Key Holder Supervisor
Jo Anns Fabrics
Norwich, Connecticut
09.2022 - 10.2023
- Supported daily store operations as keyholder, monitored safety, managed cash handling, opened and closed the store, and trained and mentored employees to enhance team effectiveness. Built customer relationships and supported new client outreach to help drive business development.
- Managed inventory levels and organized merchandise displays to optimize customer experience and drive sales.
- Ensured compliance with company policies and procedures to maintain operational integrity and customer trust.
- Resolved customer inquiries and complaints with professionalism and empathy.
Hairdresser
New Image Styling Salon
Westerly, Rhode Island
04.1999 - 07.2010
- Delivered personalized hygiene and client care support to enhance client satisfaction. - Assisted with hair care routines and educated clients on styling and maintenance. - Coordinated appointments and facilitated product knowledge education for Bumble and Bumble lines, which increased client engagement.
- Attended industry classes to learn current trends.
- Adhered to safety protocols while using chemicals and sharp tools.
- Maintained accurate records of client5 details including name, contact number, payment information.
Education
Eyelash - Eyelash Extension Tech
Bravodo Academy
New London, CT01-2024
High School Diploma -
CHARIHO Regional Highschool
Charlestown, RI06-1999
Some College (No Degree) - Medical Assistant
Three Rivers
Norwich, CT09-2026
Some College (No Degree) - Phlebotomy
Three Rivers Community Collage
Norwich, CTSkills
- Inventory management
- Cash handling
- Store operations
- My externship with the US Navy Phlebotomy dept gave me a better understanding of how blood tests are processed, and how Phleb 2s receive and review the blood test results, which showed me how teamwork and communication help ensure patients get timely and reliable care
- I assisted and worked alongside US Navy Phlebotomist, with blood collection procedures, ensuring patient comfort and safety Maintained accurate patient records and lab results for efficient workflow Supported senior staff in inventory management of phlebotomy supplies Patient communication
- My externship with the US Navy Phlebotomy dept gave me a better understanding of how blood tests are processed, and how Phleb 2s receive and review the blood test results, which showed me how teamwork and communication help ensure patients get timely and reliable care
- Store operations
Certification
- Certificate of Achievement. Phlebotomy Technician, CT State community collage
- NHA (National Healthcare Association) Certification . #D8H9P6H4 ex.05/2027
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Southestern CTSouthern RI
Open to relocation: No
Timeline
Key Holder Supervisor
Jo Anns Fabrics
09.2022 - 10.2023
Hairdresser
New Image Styling Salon
04.1999 - 07.2010
Eyelash - Eyelash Extension Tech
Bravodo Academy
High School Diploma -
CHARIHO Regional Highschool
Some College (No Degree) - Medical Assistant
Three Rivers
Some College (No Degree) - Phlebotomy
Three Rivers Community Collage