Rachel Buitron Ramirez
Daphne,Alabama
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and promote menu items effectively, ensuring memorable dining experiences. Adept at cash handling and maintaining cleanliness standards in high-volume environments. Committed to continual improvement and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
Foley, AL
04.2024 - 05.2025
Server
Hooters
Gulf Shores, AL
01.2020 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Michael Kors
Foley, AL
01.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Cactus Cantina
Foley, AL
06.2018 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Real Estate
Florida Pro License
Pensacola, FLLake Academy
Tampa, FL05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Customer service
- High volume dining
- Sales expertise
- Suggestive selling
- Item promotion
Certification
ServSafe
OSHA10
Infant & adult CPR
Timeline
Server
Buffalo Wild Wings
04.2024 - 05.2025
Server
Hooters
01.2020 - 12.2022
Sales Associate
Michael Kors
01.2020 - 03.2021
Server
Cactus Cantina
06.2018 - 12.2019
Real Estate
Florida Pro License
Lake Academy