Rachel Bullard
Charlottesville,VA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Access Associate
UVA Health
01.2024 - Current
- Enhanced patient experience by providing timely and efficient referral services.
- Increased team productivity through effective communication and workflow coordination.
- Enter new patient information to begin the oncology intake process.
- Collaborated with clinical and access staff to coordinate care and address patient needs effectively.
- All tasks performed during office hours and while working fully remote.
Patient Care Coordinator
Northern Virginia Oral Surgery Centers
02.2022 - Current
- Patient check in
- Collecting patient demographic information in compliance with HIPAA standards
- Answering phones
- Scheduling
- Providing patients with post operative care instructions
- Sending prescriptions for patients as recommended by a doctor
- Identifying and flagging patients that need further instructions before surgery such as clearance letters, premedication, etc
- Consenting patients
- Surgical assisting
- X-Rays
- Insurance verification
- Follow up on missing claims and improper denials
- Writing patient benefit estimates with Microsoft Excel based off of insurance verifications
- Claims submission
Farm Hand
Attotek
08.2021 - 02.2022
- Large animal care
- Landscaping
- Manual labor duties as assigned
Framer
The Michaels Companies
06.2021 - 02.2022
- Department documentation
- Deliver friendly customer service
- Department inventory and stocking
- Sales
- Adhere to standard operating procedures
- Execute company policies and standards
Covid Testing Intern
Bridgewater College
09.2020 - 04.2021
- Data entry
- Demographic registration
- Graphing and charting to reflect data and demographics to review with administrators
- Follow proper protocols regarding Covid-19 transmission prevention
Server and Cashier
Thyme Market
05.2017 - 01.2020
- Customer service
- Prepare food
- Fill orders and market products
- Schedule reservations
- (Thyme Inn, It's About Thyme, Copperfish)
Work Study Student
Bridgewater College
11.2017 - 06.2018
- Work admissions for college sporting events
- Distribute food to the donors of Bridgewater College athletics
- Clean up and close after the events are over
Education
Bachelor of Science - Health and Exercise Science
Bridgewater College
05.2021
Skills
- Customer Service
- Time Management
- Insurance Practices
- Critical Thinking Skills
- Professional Bedside Manner
- Records Management
- Multitasking
- Sports Knowledge
Certification
- First Aid/AED
- HIPAA
ADDITIONAL INFORMATION
- ATHLETICS
- Culpeper County High School:
- Varsity Soccer (4 years)- All-State, All-Region, All-District
- Varsity Basketball (4 years)- All-State, All-Region, All-District
- Soccer Organization of Charlottesville Albemarle (6 years)- Elite Team Women's Soccer
- Bridgewater College:
- Women's Soccer (4 years)- Conference Champions
Timeline
Senior Access Associate
UVA Health
01.2024 - Current
Patient Care Coordinator
Northern Virginia Oral Surgery Centers
02.2022 - Current
Farm Hand
Attotek
08.2021 - 02.2022
Framer
The Michaels Companies
06.2021 - 02.2022
Covid Testing Intern
Bridgewater College
09.2020 - 04.2021
Work Study Student
Bridgewater College
11.2017 - 06.2018
Server and Cashier
Thyme Market
05.2017 - 01.2020
Bachelor of Science - Health and Exercise Science
Bridgewater College
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