Rachel Calvillo
Fort Worth,TX
Summary
Dynamic Dental Insurance Coordinator with proven expertise in claims processing and maximizing reimbursements at Alliance Implants & Periodontics. Skilled in navigating insurance processes and fostering patient relationships, I excel in achieving revenue goals while ensuring efficient communication and support. Committed to delivering exceptional service and maintaining confidentiality in all interactions.
Overview
17
17
years of professional experience
Work History
Dental Insurance Coordinator
Alliance Implants & Periodontics
01.2018 - Current
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Filed and tracked insurance claims and communicated claims status to patients.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Obtained prior authorization and precertification for outpatient procedures.
- Verified insurance and communicated coverage to staff and patients.
Receptionist
De Grasse & Ratliff Eye Center
07.2008 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
Sales Associate
American Eagle Outfitters, Inc
06.2008 - 02.2009
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Paschal High School
Fort Worth, TX05-2008
Skills
- Dental insurance experience
- Claims
- Insurance processes
- Claims processing
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Insurance Coordinator
Alliance Implants & Periodontics
01.2018 - Current
Receptionist
De Grasse & Ratliff Eye Center
07.2008 - 01.2018
Sales Associate
American Eagle Outfitters, Inc
06.2008 - 02.2009
Paschal High School