Rachel Campbell
St. Petersburg,FL
Summary
Detail-oriented professional with extensive experience in fine dining and event catering. Skilled in cross-functional teamwork and delivering exceptional customer service. Committed to improving operational efficiency and enhancing guest satisfaction through proactive communication and effective task management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Lords and Ladies Medical Spa and Salon
646 Fagleysville Rd, Perkiomenville, PA 18074
11.2025 - 06.2026
- Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
- Managed customer interactions to ensure timely responses and effective problem-solving.
- Coordinated communication between staff and clients to enhance service delivery efficiency.
- Maintained accurate records of appointments and transactions using electronic management systems.
Fine Dining Server
The Brick Tavern Inn
2460 N Old Bethlehem Pike, Quakertown, PA 18951
05.2021 - 06.2026
- Delivered exceptional dining experiences through attentive service, personalized customer interactions, and anticipation of guests needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
- Resolved customer inquiries and concerns promptly, maintaining high service quality standards.
- Oversaw daily operations, ensuring compliance with health and safety regulations in dining areas.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Fine Dining Server
The Rising Sun Inn
898 Allentown Rd, Telford, PA 18969
06.2017 - 05.2020
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Rolled silverware, set up tables and polished glassware and silverware.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
Event Caterer
JAM Catering
1530 Locust St, Philadelphia, PA 19102
01.2014 - 05.2016
- Coordinated comprehensive event preparations for large-scale gatherings, focusing on precision in details and strict protocol adherence.
- Elevated guest satisfaction by delivering a variety of hors d'oeuvres and beverage services to create memorable experiences for guests.
- Lead and optimized food station flow to improve overall event enjoyment.
- Conducted thorough cleanup and breakdown of all events to enhance future planning.
Education
Associate of Science - Environmental Science
Bucks County Community College
Newtown, PA05.2026
GED -
Pennridge Highschool
1228 N 5th St, Perkasie, PA 1894405.2016
Skills
- POS system operations
- Strong communication & cross-functional teamwork skills
- Exceptional customer service
- Detail-oriented
- Task prioritization
Certification
RAMP Certified, The Brick Tavern Inn, 2025
Timeline
Front Desk Receptionist
Lords and Ladies Medical Spa and Salon
11.2025 - 06.2026
Fine Dining Server
The Brick Tavern Inn
05.2021 - 06.2026
Fine Dining Server
The Rising Sun Inn
06.2017 - 05.2020
Event Caterer
JAM Catering
01.2014 - 05.2016
Associate of Science - Environmental Science
Bucks County Community College
GED -
Pennridge Highschool