Rachel Carapella
Turnersville
Summary
Driven and detail-oriented professional with a strong foundation in client-facing roles and team leadership. Demonstrates exceptional communication, problem-solving, and time management skills developed through high-pressure environments in hospitality and athletic coaching. Adept at building relationships, managing competing priorities, and maintaining composure under pressure. Eager to apply analytical thinking, discipline, and a commitment to excellence in a dynamic financial services setting.
Overview
3
3
years of professional experience
Work History
Server
Clarion River Brewing
08.2025 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained and mentored new servers on best practices and menu knowledge.
- Collaborated with kitchen staff to coordinate food preparation and streamline service.
Hostess/Food Runner
The Jersey G.O.A.T.
05.2025 - Current
- Greeted guests promptly and warmly, creating a welcoming first impression.
- Managed reservations, waitlists, and seating charts to ensure efficient guest flow.
- Answered phone calls professionally to handle reservations, takeout orders, and customer inquiries.
- Delivered food orders from the kitchen to guests accurately and promptly.
- Verified each dish matched the order ticket, ensuring accuracy and presentation standards.
- Communicated with kitchen staff and servers to maintain smooth and timely service.
Del Val Lifeguard
Del Val Pools & Spas
05.2023 - 08.2025
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Monitored pool area to ensure safety and compliance with regulations.
- Conducted routine inspections of equipment and facilities for safety standards.
- Communicated effectively with guests to promote safety awareness and pool etiquette.
- Maintained accurate records of incidents, rescues, and training sessions.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Assistant Swim Coach
Brookside Dolphins
05.2023 - 08.2024
- Assisted head coach in planning and conducting daily swim practices for athletes of various skill levels.
- Provided one-on-one technique feedback to improve stroke efficiency, starts, and turns.
- Supported athletes during meets by organizing warm-ups, managing event check-ins, and offering race strategies.
- Promoted a team-first mindset and fostered a culture of sportsmanship, responsibility, and goal setting.
Swim Lesson Instructor
Brookside Dolphins
05.2023 - 08.2024
- Conducted group and private lessons, focusing on safety techniques and water confidence.
- Assessed student performance regularly to tailor instruction for optimal progress.
- Collaborated with parents to communicate progress and address concerns effectively.
- Developed individualized lesson plans to enhance swim proficiency across various skill levels.
Education
Bachelor of Science - Accounting
Clarion University of Pennsylvania
Clarion, PA05-2026
Skills
- Strong work ethic
- Teamwork and cooperation
- Time management
- Self-discipline
- Customer service
- Strategic thinking
Timeline
Server
Clarion River Brewing
08.2025 - Current
Hostess/Food Runner
The Jersey G.O.A.T.
05.2025 - Current
Del Val Lifeguard
Del Val Pools & Spas
05.2023 - 08.2025
Assistant Swim Coach
Brookside Dolphins
05.2023 - 08.2024
Swim Lesson Instructor
Brookside Dolphins
05.2023 - 08.2024
Bachelor of Science - Accounting
Clarion University of Pennsylvania