Overview
Work History
Education
Skills
Timeline
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Rachel Carr

Joliet,MT

Overview

19
19
years of professional experience

Work History

Server

Texas Roadhouse
Joliet, IL
01.2024 - Current

Legendary Food, Legendary Service

Service with HEART: hello, engaging, arriving, responding, and thanking while always getting the upsells and add ons to enhance guest experience

Extremely busy restaurant and fast paced requiring focus and precision, accuracy, and discernment

Drive Thru Associate

White Castle
Joliet, IL
07.2023 - 01.2024

Responsible for accurately taking and delivering the correct orders through the drive through window as well as stocking, cash handling, and food preparation

Cashier Through First Assistant Front End Manager

Menards
West Chicago, IL
12.2015 - 09.2021

Worked various roles in the store; cashier, head cashier, second and first assistant front end manager, hardware, plan o gram, first and second assistant plumbing manager

Guest service was always first priority

Interviewed, trained, disciplined many employees

Handled all cash flow, accounts payable, key holder, loss prevention

Server

Butterfields Pancake House
Wheaton, IL
05.2007 - 10.2015

Opening and closing responsibilities of a breakfast restaurant and applicable sidework duties

Provide excellent, accurate, and fast service in a stressful, fast paced, environment

Education

Associate of Science -

Elgin Community College
Elgin, IL
05-2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Order management
  • Tableside etiquette
  • Upselling techniques
  • Service prioritization
  • High volume dining

Timeline

Server

Texas Roadhouse
01.2024 - Current

Drive Thru Associate

White Castle
07.2023 - 01.2024

Cashier Through First Assistant Front End Manager

Menards
12.2015 - 09.2021

Server

Butterfields Pancake House
05.2007 - 10.2015

Associate of Science -

Elgin Community College
Rachel Carr