RACHEL CASTANEDA
Sanford,FL
Summary
I exhibit a high level of professionalism and reliability in all tasks, demonstrating a strong commitment to excellence. My dependability ensures that I consistently meet deadlines and maintain quality standards. My ability to quickly learn through visual and verbal methods allows me adapt swiftly to new information and challenges, enhancing my overall efficiency and performance.
Overview
6
6
years of professional experience
Work History
Sales Associate
Five Below
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Retail Sales Associate / Keyholder
Sproutfitters and Revolve
11.2022 - 07.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled incoming calls and directed callers to appropriate department or employee.
Assistant
F&S Hospitality Services
09.2019 - 03.2020
- Managed conference room bookings and coordinated catering services as needed.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Organized and maintained filing systems for documents and records.
- Provided HR administrative assistance to management team.
Education
High School Diploma - undefined
Lake Mary High School
Lake Mary, FL05.2022
Skills
- Order Processing
- FLUENT IN SPANISH
- Cash Register Operation
- Phone Etiquette
- Product Merchandising
- Promotional Events
- Customer Engagement
- Inventory tracking
- Meeting management
- Recruitment
- Sales team leadership
Timeline
Sales Associate
Five Below
12.2024 - Current
Retail Sales Associate / Keyholder
Sproutfitters and Revolve
11.2022 - 07.2024
Assistant
F&S Hospitality Services
09.2019 - 03.2020
High School Diploma - undefined
Lake Mary High School
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